1. Information We Collect

• Name, phone number, email
• Business/company details
• Inquiry and transaction information

2. Purpose of Data Collection

• To respond to inquiries
• To process services/orders
• For internal analytics and compliance

3. Payment Information

Payments are processed via secure third-party gateways. We do NOT store card details, CVV, or banking credentials.

4. Data Security

• Secure servers
• Access control mechanisms
• Monitoring systems

5. Data Sharing

• Payment processors
• Logistics partners
• Government authorities if required

We do NOT sell personal data.

6. Data Retention

Data is retained only as long as necessary for business/legal purposes.

7. User Rights

• Access to their data
• Correction or deletion

8. Cookies

We may use cookies to improve user experience.

9. Third-Party Links

We are not responsible for external websites.

10. Policy Updates

We may update this policy without prior notice.

Refund & Cancellation Policy

Effective Date: 09/APR/2026

1. Cancellation

• Allowed within 24 hours of order confirmation
• Not allowed once production has started

2. Refund Eligibility

• Service not delivered
• Verified quality issues
• Cancellation within allowed time

3. Non-Refundable Cases

• Customized printing orders
• Approved designs under execution
• Services already delivered

4. Refund Process

Requests must be raised via official contact channels and are subject to internal verification.

5. Refund Timeline

Processed within 7–10 working days and credited to original payment method.

Shipping & Delivery Policy

Effective Date: 09/APR/2026

1. Coverage

We provide delivery services across India.

2. Delivery Timeline

• Standard orders: 3–7 business days
• Custom orders: As per agreement

3. Shipping Charges

• Order size
• Delivery location

Final charges are communicated before confirmation.

4. Delivery Partners

We use third-party logistics providers.

5. Delays

• Logistics partners
• Natural or unforeseen events

6. Risk Transfer

Risk transfers to the customer upon delivery.

Pricing Policy

Effective Date: 09/APR/2026

1. Pricing Model

All services are custom-priced based on requirements.

2. Pricing Factors

• Order volume
• Material
• Customization
• Delivery location

3. Taxes

Applicable taxes including GST will be charged additionally unless specified.

4. Price Changes

Prices are subject to change without notice.

5. No Fixed Pricing

We do not display fixed pricing due to the customized nature of services.